Responsible Gaming
Fridayroll Casino is committed to promoting safer gambling. Gambling should be an enjoyable form of entertainment, not a way to make money or solve financial problems. We encourage every player to understand the risks, set personal limits and take action if gambling stops feeling under control.
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Gamble for entertainment
Gambling involves risk, and there is no guaranteed way to win. Casino games are designed for entertainment, and the outcome of each game is determined by chance or by the applicable game rules. Previous results do not predict future results. A win does not make another win more likely, and a loss cannot be recovered by placing larger or more frequent bets.
Contents
Before you play, decide how much time and money you are comfortable spending. Treat any amount deposited or wagered as money that may be lost. Only gamble with disposable income after essential expenses, savings commitments and other financial obligations have been met. Never use borrowed money, credit intended for necessities, rent, bill money or funds set aside for someone else.
- Set a budget before you begin and do not exceed it.
- Set a time limit and take regular breaks away from the screen.
- Avoid chasing losses by increasing your stakes or continuing to play.
- Do not gamble when you are upset, tired, stressed or under the influence of alcohol or other substances.
- Keep gambling separate from household spending and financial commitments.
- Remember that gambling is not a source of income or a solution to debt.
- Do not rely on gambling to improve your financial position.
- Stop playing if gambling is no longer affordable or enjoyable.
It can also help to keep a record of deposits, withdrawals, play time and spending. Reviewing this information may give you a clearer view of your gambling habits. Consider discussing your budget with someone you trust, particularly if gambling is affecting shared household finances. If gambling no longer feels affordable, enjoyable or voluntary, stop playing and seek support.
Tools to help you stay in control
Responsible gambling tools can help you manage your activity. Depending on what is available through your account and the applicable requirements, you may be able to set limits on deposits, wagers, losses or playing time. You may also be able to request a temporary break or self-exclusion. Read the terms of each tool carefully before confirming it, as limits and exclusions may operate for a set period and may not be capable of being changed immediately.
Set a limit before playing
Choose an amount and period that reflect your personal circumstances. A limit should be realistic and should not be set using money needed for everyday expenses. Consider setting a limit that covers all of your gambling activity rather than viewing each game or session separately. If you reach your limit, stop playing and do not attempt to work around it by opening another account or using another person's account.
Take a break
A temporary break can provide time to reflect on your gambling and reset your routine. During a break, avoid finding alternative ways to gamble online or elsewhere. Use the time to review your spending, speak with someone you trust and consider whether longer-term support would be useful. Removing gambling applications, avoiding gambling advertising and filling your time with other activities may also make a break easier to maintain.
Self-exclusion
Self-exclusion is a formal request to prevent or restrict your access to gambling services for a chosen period or in accordance with the available process. If you decide that self-exclusion is appropriate, contact the relevant support or account team through the available website channels and follow the instructions provided. Do not ask for self-exclusion to be removed early, and do not create or use another account while it applies.
If a limit or exclusion has been requested, allow the relevant process to take effect before continuing to play. Account measures may not replace professional help, financial advice or treatment for gambling harm. Using more than one form of support can be helpful. You can combine account controls with support from a trusted person, a counsellor or an Australian gambling support service.
Recognising gambling harm
Gambling harm can affect anyone, including people who have gambled for many years. The issue is not always the amount of money lost. It can also involve loss of control, spending more time gambling than intended, hiding activity or feeling distressed about play. Warning signs may appear gradually and can affect finances, relationships, work, study, sleep and mental wellbeing.
- You gamble with more money or for longer than you planned.
- You think about gambling frequently or feel restless when you try to stop.
- You chase losses or believe a big win will solve financial problems.
- You borrow money, sell possessions or miss payments because of gambling.
- You hide your gambling, deposits, losses or account activity from others.
- You argue with family or friends about gambling or withdraw from normal activities.
- You feel anxious, guilty, depressed or unable to cope because of gambling.
- You return to gambling soon after deciding to stop.
- You neglect work, study, health, relationships or other responsibilities.
- You use gambling to escape stress, loneliness or difficult emotions.
One or more of these signs may indicate that it is time to stop and seek help. Do not wait for the situation to become severe. Talking openly with a trusted person can be a useful first step. You may also wish to contact an Australian gambling support service, a qualified counsellor, a financial counsellor or a health professional. Independent support can help with gambling behaviour, debt, relationships and emotional wellbeing.
If someone close to you is experiencing gambling harm, try to raise the subject calmly and without judgement. You can encourage them to take a break, review their account settings and seek professional assistance. Protect shared finances where appropriate, and avoid covering up losses or repeatedly providing money for gambling. Support is available for affected family members and friends as well as for people who gamble.
If gambling has caused urgent financial or personal distress, focus first on your immediate safety. Contact an appropriate emergency or crisis service in Australia if you or someone else may be at risk. Gambling support services can provide confidential information and may help you make a plan to stop or reduce gambling.
Protecting yourself and others
You must meet the applicable minimum age and eligibility requirements before using an online gambling service. Children and young people must not gamble. Keep your account details, passwords, payment methods and devices secure, and do not allow another person to use your account. If you share a device, use appropriate parental controls and keep gambling websites and applications away from children.
Do not gamble on behalf of another person or allow another person to gamble on your behalf. Do not lend your account, accept funds from unknown people or use payment methods that do not belong to you. These steps can help protect you from fraud, account misuse and financial harm. Review your account activity regularly and report anything that appears incorrect or unfamiliar through the available website channels.
Promotional messages and advertising should not influence you to gamble beyond your budget. Consider turning off marketing communications if they encourage you to play when you would rather take a break. A bonus, promotion or offer does not change the underlying risks of gambling, and any applicable conditions should be read before participation. You are not required to accept an offer or continue playing because you have received promotional material.
Fridayroll Casino may apply account checks, activity reviews or other safer gambling measures where required or considered appropriate. We may ask questions about your circumstances, suggest limits or breaks, restrict activity, or take other steps to support responsible participation. These measures are intended to help protect players and meet applicable obligations, but they cannot guarantee that gambling-related harm will not occur.
When contacting Fridayroll Casino about responsible gambling, use the support options available on the website. Please do not include sensitive personal or financial information in public forums or social media. Our responsible gambling information is general and is not a substitute for professional medical, legal or financial advice. If you are concerned about your own gambling or someone else's gambling, stop playing and seek independent assistance.
